Your privacy is of great importance to Fomats. We therefore comply with the privacy legislation. This means that your data is safe with us and that we handle it with care. This privacy statement sets out, among other things, what we do with information which concerns you.
If you have questions, or if you want to know what it is we keep track of exactly of you, then please contact Fomats. You can find the contact information at the bottom of this page.
You can ask us questions using the contact form. For this we use your telephone number, email address and name and address details. We do so on the basis of your permission. We store this information until we are certain that you are satisfied with our response and for six months afterwards. This way we can easily check the information for any follow-up questions. This way we can also train our customer service to improve even more.
Provision to other companies or institutions
We do not provide your data to other companies or institutions, except if this is necessary to answer your request for contact or if we are required to do so by law. We have a processing agreement with parties who process personal information for us. We ensure that your data is processed safely. With parties who work from countries outside of the EEA, for which no adequacy decision applies, we conclude standard contract provisions as set out by the European Commission.
We keep track of statistics about the use of this website. With these statistics we improve our website to, for example, only show relevant information.
Our website uses functional and analytical cookies which do not store personal information. Functional cookies are necessary for the website to function properly. Analytical cookies help to improve the website.
Inspection, change and deletion of your data
If you have questions or if you want to know what personal information we have of you, you can always contact us. You can find the contact information at the bottom of this page.
You have the following rights:
- If desired, you can receive an explanation about what personal information we have of you and what we do with it;
- If your information with us is not correct, you can have us change it;
- The deletion of out-of-date personal information;
- You can withdraw previous permissions which you provided to us;
- You can object against a specific use of your information.
Please note that you should always specify clearly who you are, to ensure that we know for certain that we do not change or delete data of the wrong person.
If you believe that we are not helping you correctly, then you have the right to submit a complaint to the supervisory authority.
5652 BB Eindhoven
Ch. of Comm. number: 67246877